Page 351 - Effective group discussion theory and practice by Adams, Katherine H. Brilhart, John K. Galanes, Gloria J

334 Chapter 12

TABLE 12.9
Problem-solving Instructions: On the basis of behaviors and interaction you observed, rate the
procedure scale degree to which the group measured up to each criterion.
Poor Fair Average Good Excellent
1 2 3 4 5
1 2 3 4 5 1. Concerns of all members were established
regarding the problem.
1 2 3 4 5 2. Components of the undesirable situation and
obstacles to change were clearly described.
1 2 3 4 5 3. The goal was clearly defined and agreed upon
by all members.
1 2 3 4 5 4. Possible solutions were listed and clarified
before extensive evaluation of them.
1 2 3 4 5 5. Criteria for evaluation were previously understood
and accepted, or discussed and agreed upon by
all members.
1 2 3 4 5 6. Based on facts and reasoning, predictions were
made regarding the probable effectiveness and
possible negative consequences of each pro-
posed solution.
1 2 3 4 5 7. Consensus was achieved on the most
desirable/acceptable solution.
1 2 3 4 5 8. A realistic plan was developed for implementing
the solution and, if appropriate, for evaluating its
effectiveness.
1 2 3 4 5 9. Overall, the problem-solving process was
thorough, vigilant, and systematic.

effectiveness, and so forth. For example, the composite scale in Table 12.9, based on
a similar one developed by Patton and Giffin, can identify deficiencies in problem-
3
solving procedures. The set of scales in Table 12.10 was developed by Larkey to allow
members of a diverse work group to evaluate how well the group manages its diversity. 4
Postmeeting Reaction One common type of assessment is the postmeeting reaction (PMR) form, which
(PMR) Form is a questionnaire given to participants at the end of a meeting to get objective feed-
A form, completed back for improving future discussions. Usually anonymous, PMRs encourage candid
after a discussion, on and honest assessments. PMR forms are often handed out by a group’s leader, but
which group they can be planned by other group members. They can also be used by instructors,
members evaluate consultants, or planners of large conferences to evaluate a class, program, or confer-
the discussion, the ence. PMR results should be tallied and fed back to the group as soon as possible after
group, and/or the members complete them; if a group has access to the right computer software, ratings
leader.
can be entered and tallied simultaneously. The feedback provided by PMRs helps
members and the leader adjust so they can be more effective in reaching their goals.

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