Page 208 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 208
would you do?” or, “How do you come about…” Instead, ask
about certain situations from the past, using this format: “What
happened, how did you react, how did you resolve it or how
did that turn out?” With this simple yet powerful upgrade in
your communication, you are going to feel like a sorcerer or
an oracle. You will be surprised to see how often people do
exactly the same things they did in the past.
