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The Members and Their Roles 131

QUESTIONS FOR REVIEW

This chapter used the advertising team to illustrate key Myers-Briggs dimensions are? Can you make an
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concepts and to give you a mental picture of the con- educated guess based on the descriptions of their
cepts discussed. Consider the advertising team as you behavior?
reflect on the following questions: 3. From what you know about the members, what
behavioral functions did each one perform, and
1. From what you know about the members of the ad
team, to what extent do you think each member how did these behavioral functions merge to shape
demonstrated communication apprehension, cogni- each member’s role? Did there seem to be any roles
tive complexity, self-monitoring, and preference for missing that you think the team should have had?
procedural order? Give specific examples as evi- Did there seem to be any competition among mem-
dence for your opinion. bers for a particular role?
2. From what you know about the members of the ad
team in the opening story, what do you think their

KEY TERMS

Test your knowledge of these key terms in this chapter. Definitions can be found in the Glossary.
Aggressiveness Formal role Role
Agreeableness Informal role Self-centered function
Assertiveness Least-sized group Self-monitoring
Attitude Maintenance function Sensing-intuiting dimension
Behavior Myers-Briggs Type Indicator ® Task function
Behavioral function Neuroticism Thinking-feeling dimension
Cognitive complexity Nonassertive behavior Trait
Communication apprehension Openness to experience
Conscientiousness Passive-aggressive behavior
Extraversion-introversion Perceiving-judging dimension
dimension Rhetorical sensitivity

BIBLIOGRAPHY

Hare, A. Paul. “Roles, Relationships, and Groups LaFasto, Frank, and Carl Larson. When Teams Work Best:
in Organizations: Some Conclusions and 6,000 Team Members and Leaders Tell What It Takes to
Recommendations.” Small Group Research, 34 Succeed. Thousand Oaks, CA: Sage, 2001, 1–32.
(April 2003): 123–54. McCroskey, James C., and Virginia P. Richmond.
Keyton, Joann, and Lawrence R. Frey. “The State of “Communication Apprehension and Small Group
Traits: Predispositions and Group Communication.” Communication.” In Small Group Communication:
In New Directions in Group Communication, Lawrence A Reader, 6th ed., Robert S. Cathcart and Larry
R. Frey, ed. Thousand Oaks, CA: Sage, 2002, A. Samovar, eds. Dubuque, IA: Wm. C. Brown, 1992,
99–120. 361–74.

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