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Preface xvii

Test Bank Item File—an extensive set of multiple choice, true or false, and essay questions
for each chapter of the text. Questions are ranked according to difficulty level and referenced
with page numbers from the text. The test item file is available in Microsoft Word format and
as the computerized Prentice-Hall TestGen software.
TestGen—Pearson Education’s test-generating software is available from www.pearson
highered.com/irc. The software is PC/MAC compatible and is preloaded with all of the test
item file questions. You can manually or randomly view test questions and drag and drop to
create a test. You can add or modify test bank questions as needed. Our TestGens are con-
verted for use in BlackBoard and WebCT. These conversions can be found on the
Instructor’s Resource Center. Conversions to Moodle, D2L, or Angel can be requested
through your local Pearson Sales Representative.
Image Library—a collection of the text art organized by chapter. This collection includes
all of the figures, tables, and screenshots from the book. These images can be used to
enhance class lectures and PowerPoint slides.