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xvi Preface

Enterprise Systems For Management
Framework

Chapter 2: Systems Integration Chapter 7: Operations And II
Chapter 3: Enterprise Systems
ERP SYSTEMS
I
Architecture

ERP IMPLEMENTATION
Selection
Chapter 4: Development Life Cycle
OVERVIEW
Chapter 6: Software And Vendor
Chapter 5: Implementation Strategies
Post-implementation
Chapter 1:
Security Management to Enterprise
Introduction
Chapter 10: Global And Ethical and
Chapter 9: Organizational Change and
Systems
PEOPLE AND ORGANIZATION Management Chapter 8: Program and Project BPR Management Chapter 12: Customer Relations ERP EXTENSIONS Chapter 11: Supply Chain Management

III IV

FIGURE 1 Book Framework

cover Chapters 1 and 4–10, while instructors wishing to focus on the technology could cover
Chapters 1–7, 11, and 12. An undergraduate course similarly could skip Chapters 11 and 12 and
all the closing case studies, whereas a graduate course could skip Chapters 2 and 3.

FACULTY RESOURCES
Instructor’s Resource Center
The following supplements are available to adopting instructors:

Instructor’s Manual—contains a chapter summary and answers to all discussion questions
for each chapter of the text.
PowerPoint Presentations—feature lecture notes that highlight key text terms and concepts.
Professors can customize the presentation by adding their own slides or by editing the
existing ones.