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CHAPTER
1

Introduction to Enterprise

Systems for Management

LEARNING OBJECTIVES
After reading this chapter, you should be able to:

! Understand the information systems ! Have an overview of the implementation
evolution and its historical role in process (e.g., the ERP life cycle, business
organizations leading to systems integration process reengineering, project management,
and eventually Enterprise Resource and change management). Understand the
Planning (ERP). role of staff, vendors, consultants, and the
! Learn about ERP systems and their organization in making the ERP
evolution, components, and architecture. implementation process successful.
Understand the benefits and drawbacks of ! Comprehend the ethical, global, and
implementing ERP systems and how they security challenges while implementing an
can help an organization improve its ERP system as well as get an overview of
efficiency and worker productivity. ERP vendors and industry trends.

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