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X Site draft D: No work- End-user support plans around. Go-live options selected for complete. kits will be your campus: training Go-live kit available in the materials, job aids, distributed. central location B: coaches, learning lab Distribute Go-live facilities. Go-live kit kit information distributed. Go-Live electronically; stations defined and designate ready for workstations in implementation; staff departments for assigned; employees learning lab scheduled. exercises; set up workstation wi
X X X

X X X
HX HX HX

End-user support for stabilization defined and implemented (Go-live stations). Functional second-level support staff. Technical second-level support staff.

Production Support Readiness Production Support Readiness Production Support Readiness

7.02 7.03 7.04

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