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Library of Congress Cataloging-in-Publication Data
Motiwalla, Luvai F.
Enterprise systems for management / Luvai F. Motiwalla, Jeff Thompson.—2nd ed.
p. cm.
Includes bibliographical references and index.
ISBN-13: 978-0-13-214576-3 (alk. paper)
ISBN-10: 0-13-214576-6 (alk. paper)
1. Management information systems. I. Thompson, Jeffrey, II. Title.
HD30.213.M68 2012
658.4'038011—dc22
2011007275
10 9 8 7 6 5 4 3 2 1
ISBN 10: 0-13-214576-6
ISBN 13: 978-0-13-214576-3