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64 Chapter 3 • Enterprise Systems Architecture

SELF-SERVICES
•Enable flexible support for employees’ business functions with views of information
tailored to their needs
•Empower employees and managers through simplified access to relevant information for HR
management, financials, operations, and analytics, while boosting motivation, productivity,
and efficiency

PERFORMANCE MANAGEMENT
•Improve business insight and productivity by delivering real-time, personalized measure-
ments and metrics
•Provide executives, managers, and business workers with access to such information as
business statistics and key performance measurements presented in the context of
business tasks

FINANCIALS
•Ensure compliance and predictability of business performance
•Gain deeper financial insight across the enterprise and tighten control of finances
•Automate financial and managerial accounting and financial supply chain management
•Provide rigorous support for financial reporting and such corporate governance mandates
as the Sarbanes–Oxley Act and Basel II

HR MANAGEMENT
•Attract the right people, develop and leverage their talents, align their efforts with corporate
objectives, and retain top performers
•Increase efficiency and help ensure compliance with changing global and local regulations
by using standardized and automated workforce processes
•Enable creation of project teams based on skills and availability, monitor progress on
projects, track time, and analyze results
•Manage human capital investments by analyzing business outcomes, workforce trends and
demographics, and workforce planning

PROCUREMENT AND LOGISTICS EXECUTION
•Sustain cost savings for all spending categories by automating such routine tasks as
determining sources and converting requisitions into purchase orders and by allowing
employees to use electronic catalogs to order products and services
•Reduce costs through process automation, integration of suppliers, and better collaboration
•Improve resource utilization with support for cross-docking processes and data collection
technologies such as radio frequency identification (RFID) and bar codes
•Enhance productivity of all activities related to incoming and outgoing physical goods movements
•Reduce transportation costs through better consolidation and collaboration

PRODUCT DEVELOPMENT AND MANUFACTURING
•Shorten time to market through streamlined new-product development and introduction
processes