Page 175 - Executive Warfare
P. 175

The People You Have to Motivate



               even like you. It is not in people’s nature
               to like being told what to do. And you       YOU CAN’T BE WITH
               can’t be with a boss for a few years and     A BOSS FOR A FEW
               not resent some of the boss’s habits, so     YEARS AND NOT
               it’s a good bet that people resent yours.    RESENT SOME OF
                  Even if they do like you, the relation-   THE BOSS’S
               ship you have with them generally falls      HABITS, SO IT’S A
               far short of friendship. I learned this les-  GOOD BET THAT
               son early. In my late twenties, I left a job  PEOPLE RESENT
               as head of corporate communications,         YOURS.
               where I had a department of 15 people.
               I’d been there four years, and I thought
               we were all friends. I thought they liked me.
                  After I left, most of them would not even return a phone call. The irony
               was, I went back to that job a year and a half later. All the same people
               were there. They’d thought,“The ogre is dead. He’s gone to New York, and
               he’s not coming back.”Then the ogre reappeared, and you know, they were
               quite nervous about not having kept in touch with me.
                  But who does keep in touch with their old bosses? I never did, either.
               If you were truly friends, well, why wouldn’t you keep in touch? And the
               higher you go, the less likely it is that you are going to be friends. The
               stakes are simply too high.
                  So pay the people who work for you the respect of understanding why
               they work hard. It’s not out of love for you. It is to feed their families and
               to get ahead.
                  Did the people who worked for me enjoy having to show up first thing
               in the morning for a meeting where I was ranting and raving about some
               product development thing that didn’t happen, like Humphrey Bogart try-
               ing to figure out who stole his strawberries in The Caine Mutiny?
                  Probably not. They put up with it for the same reason that cavemen
               once went hunting barefoot in the snow. Not because they wanted to, but
               because they had to.



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