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                                      Finance for Non-Financial Managers
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                               future periods, can become a major surprise when taken cumu-
                               latively. When the surprise is a pleasant one, everyone can
                               laugh and say, “How weird we didn’t see that earlier!” When the
                               surprise is unpleasant, however, the tendency is to begin a fran-
                               tic search for answers. “How did this happen?” “When did this
                               happen?” “Why didn’t we know it was happening?” “Who’s
                               responsible?”
                               What We Learn from Trends
                               The most important things we learn from studying trends are
                               clues to the future. In high school physics, many of us learned
                               the principles of Newton’s first law (the law of inertia): an object
                               in motion tends to continue in motion in the same direction at
                               constant speed unless acted upon by another force. Well, that
                               may not be exactly what your teacher said, but it’s close
                               enough for our purposes. Of course, the object your teacher
                               used to make this point didn’t have market forces, interest
                               rates, recessions, and human intervention and emotions to
                               bump it around or its path would have been a lot more erratic.
                               So, too, the paths of many of our economic indicators are often
                               erratic, but that doesn’t change the validity of studying their
                               trends to begin to estimate where they might go in the future.
                                   As it turns out, a strong sales effort that brings in good sales
                               numbers tends to continue to do so, given no radical changes in
                               its environment. A company whose costs are rising slowly and
                               steadily because it doesn’t effectively control them will likely
                               continue to see its costs rise until it takes some action to disrupt
                               the trend. Human nature being what it is, costs are more likely
                               to rise without controls than they are to fall of their own weight,
                               so studying trends of costs is useful to enable management to
                               identify those trends soon enough to keep the cumulative effect
                               within acceptable limits.

                               The 6-to-12 Rule
                               We have found that the most effective way to follow trends in a
                               company is to use an easy-to-read format that shows at least
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