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DEFECTS, DETERIORATION, AND DURABILITY       9.17

             Human Perceptions of Durability
             Another complication to predicting durability is that there is no industry consensus on what
             constitutes the end of service, or failure point, for many construction products. For exam-
             ple, some exterior seals begin degrading due to environmental exposure soon after they are
             installed; even with proper design and installation, they degrade continuously until at some
             arbitrary point it is determined that they must be replaced. Before replacement is imple-
             mented, some owners will allow the seals to degrade further than other owners, perhaps
             allowing water infiltration to become pervasive before replacing the seals. An owner’s def-
             inition of the end of service life may depend on corporate policies, budgets, and tolerance
             for deterioration.
               Expectations for durability vary between communities, and certain prevailing weather
             conditions affect durability as well. For example, solar radiation causes more rapid dete-
             rioration of organic materials in the southern regions of the United States than in the
             northern regions; therefore, faded paint may be more accepted in some southern com-
             munities, while such deterioration may be dubbed a failure in the north. The quality of
             “average” and “acceptable” workmanship and building condition varies between com-
             munities as well.


             MAINTENANCE

             Even without the presence of design, fabrication, or construction defects, some components
             will require maintenance to control natural deterioration. The term “maintenance” has been
             used historically to describe vastly different procedures; for example, consider the differ-
             ences between repairing concrete spalls on precast concrete cladding panels, replacing
             sealant joints, and underpinning a foundation. Of these examples, only repairing concrete
             spalls is the type of intervention that is envisioned when a component is termed “maintain-
             able” in Table 9.2.
               It is reasonable to expect that it will be necessary during the design life of precast con-
             crete cladding panels to perform some condition-based maintenance like spall repairs.
             Underpinning a foundation, however, is necessary only when the foundation (a “perma-
             nent” component) suffers premature failure. Sealant joints are not maintainable compo-
             nents, and instead are categorized as “replaceable” at the end of their service life. These
             different operations imply different uses of the word “maintenance.” Therefore, it is useful
             to define categories of reasonable maintenance types. BSI 19  defined three categories of
             maintenance, as shown in Table 9.4.

             TABLE 9.4 Maintenance Levels 18

               Level description       Scope                 Examples
             1. Corrective maintenance  Maintenance restricted to  Reglazing broken windows;
                                  restoring items to their original  remedying sources of active leaks
                                  function after a failure
             2. Scheduled maintenance  Maintenance at predetermined  Repainting; sealant replacement;
                                  time intervals; regular cycle  recoating roof membrane with solar
                                                       reflective paint
             3. Condition-based  Maintenance as a result of  Tuck-pointing masonry; replacing
               maintenance        distress             roof membrane
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