Page 613 - Subyek Teknik Mesin - Forsthoffers Best Practice Handbook for Rotating Machinery by William E Forsthoffer

Implementation and Communication Best Practices Best Practice 1 2.5

Table 12.4.1 Workshop Agenda
1.6 SESSION DESCRIPTION CHAPTER ) TAB )) MODULE

28-32 CLASSROOM WORK ON ASSIGNED EXERCISES 6 112.03
EQUIPMENT KNOWLEDGE
DEFINING ABNORMAL CONDITIONS
LISTING ALL POSSIBLE CAUSES
ELIMINATING NON-RELATED CAUSES
STATING ROOT CAUSE OF THE PROBLEM
DEVELOPING AND IMPLEMENTING FINAL ACTION PLAN
DAY 5
33-37 REVIEW OF RCFA EXERCISES 6
GROUP PRESENTATIONS

GROUP ACTION PLANS

Communication Best Practices

Best Practice 12.5

Follow these email effectiveness guidelines for optimum Using the above guidelines will ensure accurate communication
results: that will produce immediate responses.
Accurately state the subject of the email.
Explain reasons for all recommendations and benchmark (give Lesson Learned
references where recommendation has been successfully Incomplete and inaccurate emails can be the root causes
implemented). of reliability issues, since they can lead to misinterpretation
Attach a formal letter, containing comments and recommendations, of recommendations and result in incorrect action plans.
whenever necessary. Rapidly issued emails without proper details have caused ma-
Proofread carefully. chinery reliability problems and in some cases component failures.
Always include previous emails on the subject in the email
response. Benchmarks
If the previous email requires comments, note your comments in
The above best practice has been in use since the mid-1990s to ensure
bold and color code if necessary.
correct interpretation of comments and recommendations. This ap-
Respond to all persons included in the email, and copy any
proach has resulted in improved plant safety and reliability from all
additional recipients that will be involved in the contents contained
correspondence.
in the reply.

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