Page 235 - Global Project Management Handbook

11-10 COMPETENCY FACTORS IN PROJECT MANAGEMENT
11-10
COMPETENCY FACTORS IN PROJECT MANAGEMENT
(such as a project crisis or chance occurrence), and project close-down. Further
dimensions are design of the project management process and social project manage-
ment competence.
The project manager requires knowledge and experience not only to apply project
management methods but also to design the project management process creatively.
The dimension designing the project management process includes
● Selection of the appropriate communication structures, such as single meetings or project
workshops.
● Appropriate design of the communications, for example, invitation of representatives of
external organizations to a project workshop or decision to involve a project management
consultant.
● Selection of the appropriate IT and telecom infrastructure.
● Definition of the appropriate project management methods and form for the project man-
agement documentation.
The social project management competence is made visible as one dimension to
show its importance. It includes methods for presentation and facilitation and team
methods, for example, for team building, conflict management, feedback and reflec-
tion, negotiating, and management of one’s own emotions and the emotions of others.
Beyond considering the dimensions of the mm–project manager, an analysis of the
self-understanding (attitude) of the project manager is considered. This self-understanding
is analyzed by considering the attitude to apply project management methods, to per-
ceive a holistic project responsibility, to ensure project progress, and to gain agreements
in the project team.

Process of the Project Management Competency Analysis
This analysis is based on a self-analysis questionnaire that consists of questions
regarding

● Project management education. For example, which project management courses
the project manager has attended.

● Project management experience. For example, in which projects the project manager has
gained experience so far.
● All dimensions of the mm–project manager model described earlier. Table 11.4 shows
an example question.
● The self-understanding of the person as a project manager.

TABLE 11.4 Example Question mm-Project Manager Questionnaire
Project start: Methods to design project context relations
1 = none, 2 = low, 3 = average, 4 = much, 5 = very much Knowledge Experience
Project environment analysis
Description: Pre- and post-project phase
Analysis: Relation to other projects
Analysis: Relation to the company strategies
Project marketing
Business case analysis