Page 84 - Great Communication Secrets of Great Leaders
P. 84

Ch04_Baldoni_141496-7  5/22/03  12:27 PM  Page 62
                  62
                                            GREAT COMMUNICATION SECRETS OF GREAT LEADERS
                                Eat lunch with employees at least once a week.

                                Visit your employees’workplaces on a regular basis.

                            Conduct a communications survey/audit to assess the climate
                       2.
                            of the organization. Here are some suggested questions. Keep
                            the number of questions to a minimum.
                            On a scale of 1 to 5, with 1 being poor and 5 being excel-
                     lent, rate the following statements:
                                                          1   2    3    4   5
                     Employees have the freedom to
                     express their point of view.
                     Leaders regularly communicate with
                     their employees.
                     Employees have a clear understanding
                     of where the organization is headed.
                     Employees are aware of what they
                     need to do to meet future challenges.
                     Leaders make themselves
                     accessible to explain key issues.

                              20–25 points: Excellent
                              15–20 points: Average
                              >15 points: Need more work
                       3.   It is important to use all available channels of communications
                            to communicate key messages.
                                Organizational
                                Editorial
                                Marketing
                                Web
                       4.   Consider your target audiences.
                                Who are the key influencers?
                                What do the key influencers want?
                                How best can you communicate with them (e.g., email,
                                one-to-one, video, meetings, or some other method)?
                       5.   Leaders can learn from public relations professionals about
                            shaping their leadership messages.
   79   80   81   82   83   84   85   86   87   88   89