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Understanding Corporate Entrepreneurship           31


              ciency and optimizing what they do best. We’ll see how the
              right kinds of objectives, organizations, and initiatives can
              overcome this bias.
                 While Hunt’s team sought new business opportunities
              that were unlikely to grow unaided within business units,
              other companies have created programs to help established
              businesses achieve breakthroughs, change the way they
              operate, address reduced differentiation in the market for
              their products or services (“commoditization”), and just gen-
              erally beat the competition. Robert A. “Bob” Cooper, then
              executive director of DuPont’s Knowledge Intensive Uni-
              versity, developed comprehensive methodologies within the
              DuPont Corporation to help its established businesses revise
              the ways in which they compete and find new paths to
              growth. The program, which came to be known as Market
              Driven Innovation, started as a directive in 1999 from
              DuPont’s then-new CEO, Charles Holliday, to help DuPont’s
              dozens of businesses fight commoditization. Today, Cooper
              leads a program at the Kellogg School that brings the
              methodology to a wide range of companies.
                 BP’s chief technology officer for digital and communication
              technologies, Phiroz Darukhanavala, responded to yet a dif-
              ferent directive. In 1999, BP’s CEO, John Browne, challenged
              Darukhanavala with figuring out how to bring digital and
              communications technologies into BP to add substantial, quan-
              tifiable value. He invited Darukhanavala to propose whatever
              he felt he needed to accomplish the mission. Darukhanavala
              requested “a small budget, a small team, and no authority.” He
              was serious. After being questioned by Lord Browne and BP’s
              chief information officer, John Leggate, regarding his modest
              request, the newly minted CTO responded that his mission
              was to encourage others to adapt and adopt new technologies,
              not to develop them from scratch:
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