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CONVERGENCE

               Casey et al. (2002: 42) note that content analysis ‘tends more often to
               be used as a starting point or in conjunction with other methodologies
               than as a method standing alone’. Content analysis is reassuringly
               quantitative, but it is best carried out in conjunction with careful
               textual analysis and audience research to showhow the findings about
               frequency of occurrence connect with the form in which such content
               is actually experienced by readers and viewers.
               See also: Methodology, Text/textual analysis

               Further reading: Berger (2000); Hansen et al. (1998); Riffe et al. (1998)

               CONTENT INDUSTRIES


               Also known as the ‘copyright industries’. Businesses based upon the
               value of intellectual property, trading in intangible, creative and
               information-based products. The content industries include both
               content originators (production companies, creative artists and
               authors, software and games designers) and distributors or deliverers
               (e.g. broadcasters, publishers, Internet service providers, telcos). The
               content industries include, for instance: advertising, book publishing,
               cinema, computer games, corporate communication, magazines,
               music, newspapers, online publishers, performance, radio, software,
               TV and video, theme parks, web design.

               See also: Creative industries

               CONVERGENCE


               The integration of telephony, computing and media (broadcasting)
               technologies, and thence the integration of the businesses, markets and
               the social interactions associated with them. Responding to a
               television programme (broadcasting) via an online (telecommunica-
               tions) website that measures viewer responses and votes (computing) is
               a basic form of convergence. Being able to do all of this via a single
               device is a further possible result of convergence.
                  The adaptability of digital information has enabled a particular type
               of industry restructuring. Service industries, including broadcasting
               and telecommunications, have traditionally operated in domestic
               markets with industries centred on standardised services delivered to
               mass markets. These structures have been assumed in policy-making



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