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116    Cha pte r  Se v e n


                    Jidoka  Jidoka is not only the most important strategy to implement, it is also one of the
                    most difficult. However, it is the one I find most often slighted. The danger is that early
                    in the implementation, other effects will be much more pronounced in terms of achiev-
                    ing goals. There is always significantly more quantity control reduction to be made in
                    reducing the wastes of inventory, batches, and transportation than the waste caused by
                    defects. Hence, these aspects get more attention, at the expense of the jidoka concept. In
                    addition, most companies, although not very effectively, have been working on defect
                    reduction for some time. However, I have yet to see even one company that had a jidoka
                    concept in place—at this point in the implementation—that even remotely resembled the
                    TPS model. However, later, this weak jidoka system will undermine literally all other
                    activities. I cannot stress enough that jidoka must be given top priority, even though the
                    current gains may not seem to warrant it. Return to Chap. 6 and the section titled, “The
                    Implementation of Jidoka Is Always a Fundamental Weakness” for further information.

                    Wastes Reduced
                        •  Transportation is reduced by the reduction of distances traveled by using cells,
                           for example.
                        •  Waiting  is reduced because the production lines, while flowing, have little
                           downtime.
                        •  Overproduction is dramatically reduced on a local basis since local inventories
                           and batches do not need premature replenishment.
                        •  Defect reduction is the objective of jidoka.
                        •  Inventory reduction is achieved by several of the techniques, including problem
                           solving, SMED, and minimum lot sizes, to name just a few.
                        •  Movement is reduced when transportation is reduced and distances are
                           reduced. In addition, since availability is up, there are fewer instances of
                           reassignment and wholesale personnel movement.
                        •  Excess processing is reduced as all non-value-added activities are reduced.

                    Summary of Creating Flow
                    This strategy is simply removing all inventory possible, moving process steps as close
                    together as possible, and eliminating non-value-added work—plus, the most important
                    aspect of implementing jidoka.

                    Strategy 4: Establish Pull-Demand Systems

                    Conceptual Discussion
                    Pull systems have two characteristics. First, they have a fixed inventory, so the cycle
                    stock, plus the buffer and safety stocks need to be determined. Second, they are acti-
                    vated when product is removed and this signals the upstream process to produce—no
                    signal, no production. All kanban systems provide this function. However, for some
                    simple systems such as pull systems within a close coupled cell, for example, the most
                    effective pull signal often is the “kanban space.”
                       With a kanban space, when the customer removes the upstream production, the
                    customer has “opened” the  kanban space—this is the pull signal.  Afterward, the
                    upstream process produces more product, but not before. It is the perfect “take one
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