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112    Cha pte r  Se v e n


                    Eliminating the Wastes
                    The goal is to apply the four strategies using the five diagnostic tools to eliminate the
                    seven wastes, which are (remember TWO DIME):

                        •  Transportation
                        •  Waiting
                        •  Overproduction
                        •  Defects
                        •  Inventory
                        •  Movement
                        •  Excess processing




               Implementing Lean Strategies on the Production Line

                    Strategy 1, Synchronize Supply to Customer, Externally

                    Conceptual Discussion
                    To synchronize externally is to supply the product to our customer at their needed
                    demand rate, normalized to our production schedule. We want to supply all of the cus-
                    tomer needs but we do not want to overproduce and create excess inventory. These
                    tools allow this balance to be achieved.
                       In order to properly synchronize to the customer we need to meet the contractual
                    volume demand and, in addition, we will need to handle the normal variations in
                    both supply and demand. In a mature make-to-stock production system, with good
                    raw materials supply, reliable production equipment, stable cycle times, and high
                    quality yields, our supply variation should be low. However, we will still have sup-
                    ply variations, therefore we will need a safety stock inventory to compensate for
                    these variations. In addition, there will be demand variations to contend with if we
                    wish to be synchronized to the customer. This variation will require buffer stock
                    inventory.

                    Tools Used
                        •  The Takt Calculation will allow us to understand at what rate the customer
                           will normally wish to have product supplied. This is the basic starting point
                           for all production rate calculations. This is often referred to as rate-leveling.
                           We want to avoid the ups and downs of normal production and rather stabilize
                           the rate.
                        •  Cycle, Buffer, and Safety Stocks are inventories, but they are the definition of
                           necessary inventories. Cycle stock is necessary to assure normal pickup deliveries
                           are in place, buffer stocks will handle the demand variations, and safety stocks
                           will take care of internal supply variations. In this way, we will assure we meet
                           demand, but have the minimum inventory on hand. These inventories are
                           designed to handle normal variations in both supply and demand and therefore
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