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156       CHAPTER 5 The Fulfi llment Process



                                               Figure 5-31 displays an order with two items. Item 1 in the sales order has
                                          two schedule lines, and item 2 has one. The delivery document includes one
                                          schedule line for item 1 and one schedule line for item 2. Note that a delivery
                                          can include schedule lines from different orders. We discuss the requirements
                                          for combining items from multiple deliveries in the next section.






















                                                   Figure 5-31: Relationship between schedule lines and
                                                   delivery items
                                               In our example, a separate delivery is created for each date. The delivery
                                          for May 10, which is re-created in Figure 5-30, shows two line items, one for
                                          30 bikes and the other for 100 t-shirts. Note that the materials are shipped
                                          on May 5 so that they reach Colorado Springs by the desired data of May 10.
                                          Thus, the items in this delivery are associated with schedule lines from two
                                          items in one sales order. This principle is illustrated in Figure 5-31. The other
                                          delivery will include only one item—10 bikes—to be delivered by June 10.


                                          Tasks
                                          As identifi ed earlier, the specifi c tasks completed during the shipping step are
                                          (1) creating a delivery document, (2) picking, (3) packing, and (4) post goods
                                          issue. Creating a delivery document serves as an authorization for delivery. As
                                          Figure 5-32 illustrates, schedule lines from multiple sales orders with similar
                                          characteristics can be combined into one shipment or delivery. Specifi cally, the


















                                   Figure 5-32: Relationship between sales orders and deliveries






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