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80 Chapter 3 Understanding users
users can browse through until they recognize the operation they want to perform
(see Figure 3.5(a) and (b)). Likewise, web browsers provide a facility of bookmark-
ing or saving favorite URLs that have been visited, providing a visual list. This
means that users need only recognize a name of a site when scanning through the
saved list of URLs.
Figure 3.5(a) A DOS-based interface, requiring the user to type in commands.
