Page 10 - Introduction to Electronic Commerce and Social Commerce

x Preface

SUPPLEMENTARY MATERIALS

The following support materials are also available.

• Instructor’s Manual. Written by Jon Outland, the Instructor’s Manual includes answers to
all review and discussion questions, exercises, and case questions.
• Test Bank. Written by Jon Outland is an extensive set of multiple-choice, true/false, and
essay questions for each chapter. It is available in Microsoft Word.
• PowerPoint Lecture Notes. Created by Judy Whiteside, these are oriented toward text
learning objectives.
• Companion Website. The book is supported by a Companion Website that includes:
– Two Tutorials: Tutorial 1 on e-CRM, and Tutorial 2 on major support technologies
including cloud computing, RFID, EDI, and extranets.
– Online files for most chapters.

Efraim Turban Kihei, HI
Judy Whiteside Charleston, IL
David King Scottsdale, AZ
Jon Outland Rapid City, SD