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4.7  B2B Exchanges (E-Marketplaces): Definitions and Concepts                                   119

           Figure 4.8  The group-
           purchasing process
                                                                                                     $


                                                                             2
                                                   1                                                  3
                                                                       The SME specifies
                                                  Small                 what is needed—           The buyers
                                              businesses signs        office supplies, long-     name the price
                                               up for the free         distance telephone        they are willing
                                                 service.                service, etc.              to pay.






                                                                            5
                                                                      For each item, the
                                                   6                  aggregator either
                                                                       negotiates with                4
                                              In addition, the       suppliers or uses an
                                              suppliers pay a         e-reverse auction,         The aggregator
                                                negotiated             hoping to meet              groups all
                                              commission to              or beat the              requests by
                                              the aggregator.          requested price.        category and price.





           little success in finding an exact match on its own. Therefore,   SECTION 4.6  REVIEW QUESTIONS
           companies usually ask an intermediary to help.
              A bartering intermediary can use a manual search-and-   1.  Describe a buyer-operated procurement marketplace and
           match approach  or it can create  an electronic  bartering   list its benefits.
           exchange. With a bartering exchange, a company submits   2.  Describe the benefits of desktop purchasing.
           its surplus to the exchange and receives points of credit,   3.  Discuss the relationship of desktop purchasing with group
           which the company can then use to buy items that it needs.   purchasing.
           Popular bartering items are office spaces, idle facilities and   4.  Explain the logic of group purchasing and how it is
           labor, products, and even banner ads. For examples of barter-  organized.
           ing companies, see U-Exchange (u-exchange.com) and Itex   5.  How does B2B bartering work?
           (itex.com).                                          6.  What are the major considerations for selecting an
                                                                e- procurement vendor and solution?

             Selecting an Appropriate E-Procurement
           Solution                                           4.7      B2B EXCHANGES (E-MARKETPLACES):
                                                                     DEFINITIONS AND CONCEPTS
           Having many procurement methods, consultants, and soft-
           ware makes the selection of the right method(s) difficult.   The term  B2B exchange, or simply  exchange, implies the
           Ariba, Inc. (ariba.com) provides an innovative score sheet   existence of a marketplace with many potential buyers and
           that companies use to evaluate vendors based on the described   many potential sellers. In addition to being online trading
           success factors.  The success factors are grouped by cost   venues, many exchanges provide support services such as
           reduction, increased agility, managing complete commerce,   payments and logistics software and consulting services.
           and fulfilling tactical requirements.              They also act as industry portals.
              When organizations make such decisions, these decisions   Exchanges are known by a variety of names: e- marketplaces,
           may be influenced by factors such as: Who is buying? What   trading exchanges,  trading communities, exchange  hubs,
           are you buying? How much information do you need to make   Internet exchanges, Net marketplaces, and B2B portals. We
           the decisions? What is the reputation of the vendor(s)? What   will use the term  exchange in this book to describe the
           testimonials are available?                          general many-to-many e-marketplaces, but we will use some
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