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188                                                             6  Mobile Commerce and the Internet of Things

              and communications to be automatic or remote-controlled  places. The concept was initiated by Google (named Google
              based on user preferences or external signals from a util-  Chauffeur), and it is becoming a reality, with several states
              ity or third party energy service provider. A smart appli-  in the USA getting ready to allow it on the road. These cars
              ance may utilize a Home Area Network to communicate  are electric, and they can create a revolution by their ability
              with other devices in the customer’s premise, or other  to reduce emissions, accidents, and traffic jams (e.g., see
              channels to communicate with utility systems.”  Neckermann 2015). Greenough (2015) estimated 10 million
                                                              such cars to be on the road in the USA by 2020. Thus far
              For more about home automation, see smarthome.com/  these cars are being tested in several cities worldwide.
           sh-learning-center-what-can-i-control.html.  To  see the   The cars possess sensor systems that may prevent colli-
           various apps used for home control, see smarthome.com/  sion and they can be completely autonomous. (Today, they
           android_apps.html.                                 still include a human safety driver.) Among the many imple-
                                                              mentation issues are legal issues, cost, privacy invasion, and
                                                              more.
             Smart Cities                                       Despite these issues, several car manufacturers are ready
                                                              to sell such cars soon (e.g., BMW, Mercedes, GM, Tesla, and
           The idea of smart cities took off around 2007 when IBM  of course—Google). For more information, see Bridges
           launched their Smart Planet project and Cisco began its  (2015).
           Smart Cities and Communities program. The idea is that in
           smart cities, digital technologies (mostly mobile-based)
           facilitate better public services for citizens, better utilization
           of  resources,  and  less  negative  environmental  impact.  For   SECTION 6.7  REVIEW QUESTIONS
           resources,  see  ec.europa.eu/digital-agenda/en/about-
           smart- cities. Townsend (2013) provides a broad historical   1.  Define Internet of Things.
           look and current coverage of the technologies. In an over-    2.  Explain its major components.
           view of his book, he provides the following examples: “In   3.  What are its major benefits?
           Zaragosa, Spain, a ‘citizen card’ can get you on the free city-   4.  List the major drivers of IoT.
           wide Wi-Fi network, unlock a bike share, check a book out   5.  Explain how IoT works (see Figure 6.6).
           of the library, and pay for your bus ride home. In New York,   6.  Provide some consumer-related applications.
           a guerrilla group of citizen-scientists installed sensors   7.  Describe smart homes and appliances.
           in local sewers to alert you when storm water runoff over-    8.  Describe smart cities.
           whelms the system, dumping waste into local waterways.”   9.  What is a self-driving car?
           According to Editors (2015), smart cities will use 1.6 billion
           connected things in 2016 (Editors 2015).
              In many countries, governments and others (e.g., Google)
           are developing smart city applications. For example, India is   6.8     WEARABLE COMPUTING
           planning to develop 100 smart cities (see enterpriseinnova-  AND SMART GADGETS: WATCHES,
           tion.net/article/india-eyes-development-100-smart-cities-   FITNESS TRACKERS, AND GLASSES
           1301232910).
              Note: For many case studies and examples of IoT, see ptc.  In this section, we will briefly describe several emerging top-
           com/internet-of-things/customer-success, divante.co/blog/  ics related to wireless computing.
           internet-e-commerce, Greengard  (2016), and Kuntz  and
           Becker (2015).
              Related to smart cities are smart factories (Libelium 2015).   Wearable Computing Applications and Devices
           In smart cities, one will be able to find connected and self-
           driven cars (see Hamblen 2016 and our next section).  Wearable computing and devices received a major boost in
                                                              2015/2016 due to the expansion of the Internet of Things.
                                                              For  a  comprehensive  slide  presentation,  see  Chamberlin
             Smart Cars                                       (2014).  Wearable  computing  devices  have  been  used  in
                                                              industry since the mid-1990s. Typical devices were wireless
           Smart cars, also known as driverless cars, robot-driven cars,  computers tied to people’s wrists, digital cameras mounted
           and autonomous cars are already on the roads in several  on the head, mobile devices attached to a belt, and much
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