Page 306 - Introduction to Electronic Commerce and Social Commerce

E-Commerce Security and Fraud Issues 10
and Protections

Contents Learning Objectives
Opening Case: How State University of New York
College at Old Westbury Controls Its Internet Use .................. 293 Upon completion of this chapter, you will be able to:
1. Understand the importance and scope of security of infor-
10.1 The Information Security Problem ................................. 294
mation systems for EC.
10.2 Basic E-Commerce Security Issues and Landscape....... 299
2. Describe the major concepts and terminology of EC
10.3 Technical Malware Attack Methods: security.
From Viruses to Denial of Service ................................... 303 3. Understand about the major EC security threats, vulner-
10.4 Nontechnical Methods: From Phishing to Spam abilities, and technical attacks.
and Fraud .......................................................................... 307 4. Understand Internet fraud, phishing, and spam.
10.5 The Information Assurance Model 5. Describe the information assurance security principles.
and Defense Strategy ........................................................ 312 6. Describe the major technologies for protection of EC
10.6 Defending Information Systems and E-Commerce ....... 314 networks, including access control.
7. Describe various types of controls and special defense
10.7 Consumer and Seller Protection from Online Fraud ..... 319
mechanisms.
10.8 Implementing Enterprisewide E-Commerce Security.... 322 8. Describe consumer and seller protection from fraud.
Managerial Issues ......................................................................... 324 9. Discuss enterprisewide implementation issues for EC
Closing Case: How One Bank Stopped Scams, Spams, security.
and Cybercriminals...................................................................... 328 10. Understand why it is so difficult to stop computer crimes.
11. Discuss the future of EC.
References ..................................................................................... 329

OPENING CASE: HOW STATE UNIVERSITY
OF NEW YORK COLLEGE AT OLD WESTBURY
CONTROLS ITS INTERNET USE

The State University of New York (SUNY) College at Old
Westbury (oldwestbury.edu) is a relatively small U.S. uni-
versity located in Long Island, New York. The college has
3300 students and 122 full-time faculty. Internet access is
essential for both faculty and students.

The Problem

The College does not regulate the types of devices people
Electronic supplementary material: The online version of this chapter
(doi:10.1007/978-3-319-50091-1_10) contains supplementary material, use in its network, such as laptops, tablets, and smartphones,
which is available to authorized users. nor the purposes for which the devices are used. Thus, students,

© Springer International Publishing AG 2017 293
E. Turban et al., Introduction to Electronic Commerce and Social Commerce,
Springer Texts in Business and Economics, DOI 10.1007/978-3-319-50091-1_10