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P. 215

198 Know Yourself and Your Sticky Floors



                                                                Yes    No

             2. I know the formal and informal process for
                 how decisions that are important to me will
                 be made.

             3. I can “read between the lines” and get the
                 real intention of the words in what I read or
                 hear.



           Making Your Words Count

           Making your words count means coming into the room fully pre-
           pared with the message you want to deliver and having that message
           relevant enough that it resonates with the audience—whether that’s
           an individual or a group, formal or informal setting, etc. It’s not fill-
           ing the room with words, but giving a clear, concise message, and
           owning that message—staying on it. It’s not rambling. It’s present-
           ing relevant facts and quantifying statements when that kind of data
           has greater impact than just making statements. It’s showing that
           you’ve done your homework.
              It’s also speaking up. We need to speak up when we have some-
           thing important to say.
              Being able to read the other person or the audience is critical to
           making your words count because that kind of “intelligence” helps
           you determine how to adapt or modify your message to achieve your
           goal.


                                                                Yes    No

             1. My messages are clear and concise—I don’t
                 ramble on about something to make my
                 point.
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