Page 410 -
P. 410

Organizational Learning and Organizational Memory                     393



                     Conklin ,  J.   2001 . Designing organizational memory — Preserving intellectual assets in a knowl-
               edge economy.  CogNexus Institute .  http://cognexus.org/dom.pdf  (accessed June 4, 2010.).

                     Crossan ,  M. , and  I.   Bedrow .  2003 .  Organizational learning and strategic renewal.    Strategic Manage-
               ment Journal    24 : 1087  –  1105 .
                     Crossan ,  M. ,  H. W.   Lane , and  R. E.   White .  1999 .  An organizational learning framework: From
               intuition to institution.    Academy of Management Review    24 : 522  –  537 .
                     Dalkir ,  K.   2002 . How to stem the loss of intellectual capital: A three-tiered approach. In
                 Proceedings of the Fifth World Congress on Intellectual Capital Management,  Hamilton, Ontario,
               January.

                     Davenport ,  T. , and  L.   Prusak .  1998 .   Working knowledge: How organizations manage what they know  .
                 Cambridge, MA :  Harvard Business School Press .
                     Denning ,  S.    2001 .   The springboard story. How storytelling ignites change in organizations  .  Boston,
               MA :  Butterworth-Heinemann .
                     Garvin ,  D.   1993 .  Building a learning organization.    Harvard Business Review    71  ( 4 ): 78  –  91 .
                     Dieng-Kuntz ,  R. , and  N.   Matta .  2002 .   Knowledge management and organizational memories  .  Boston :
                 Kluwer Academic .
                     Gergen ,  K.   1994 .  Exploring the postmodern. Perils or potentials?    American Psychologist
                 49 : 412  –  416 .

                     Huysman ,  M. , and  D.   de Wit .  2002 .   Knowledge sharing in practice  .  Dordrecht, The Netherlands :
                 Kluwer .
                     Johnson ,  C.   2004 .Choosing people: The role of social capital in information seeking behavior.
                 Information Research 10  (1).  http://informationr.net/ir/10-1/paper201.html . (accessed June 4,
               2010).
                     Keong ,  L. C. , and  S.   Al-Hawamdeh .  2002 .  Factors impacting knowledge sharing.    Journal of Infor-
               mation and Knowledge Management    1  ( 1 ): 49  –  56 .

                     Kransdorff ,  A.   1998 .   Corporate amnesia  .  Oxford, UK :  Butterworth Heinemann .
                     Kransdorff ,  A. , and  R.   Williams .  2000 .  Managing organizational memory (OM): The new competi-
               tive advantage.    Organization Development Journal    18  ( 1 ): 107  –  117 .

                     LaBarre ,  P.   2001 . People go, knowledge stays.  Fast Company .  http://www.fastcompany.com/
               magazine/17/wyp17.html . (accessed June 4, 2010).
                     Lesser ,  E. , and  D.   Prusak .  2004 .   Creating value with knowledge. Insights from the IBM Institute for
               Business Value  .  Oxford, UK :  Oxford University Press .
                     Markus ,  M. L.   2001 .  Toward a theory of knowledge re-use: Types of knowledge re-use
               situations and factors in re-use success.    Journal of Management Information Systems    18  ( 1 ):
                 57  –  93 .
   405   406   407   408   409   410   411   412   413   414   415