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The KM Team 419

Table 12.2
Sample code of ethics from Medical Libraries Association (MLA)

Goals and principles for The health sciences librarian believes that knowledge is the
ethical conduct sine qua non of informed decisions in health care,
education, and research. The health sciences librarian
serves society, clients, and the institution by working to
ensure that informed decisions can be made.
Society The health sciences librarian promotes access to health
information for all and creates and maintains conditions of
freedom of inquiry, thought, and expression that facilitate
informed health care decisions.
Clients The health sciences librarian works without prejudice to
meet the client ’ s information needs, respects the privacy of
clients, protects the confi dentiality of the client
relationship, and ensures that the best available
information is provided to the client.
Institution The health sciences librarian provides leadership and
expertise in the design, development and ethical
management of knowledge-based information systems that
meet the information needs and obligations of the
institution.
Profession The health sciences librarian advances and upholds the
philosophy and ideals of the profession, advocates and
advances the knowledge and standards of the profession,
conducts all professional relationships with courtesy and
respect, and maintains high standards of professional
integrity.

tinual feedback, and whistleblower rights and employee protection if they report
wrongdoing.
Morris (1997) emphasizes that the business world does not exist in isolation. The
way people think and act in clearly business contexts fi lters into all other social con-
texts as well. How can we overcome short-term, bottom-line thinking in order to do
the right thing? Ethical decision making emerges when we emerge from self-centered-
ness to inclusion. Why are ethical rules of conduct not enough? Because we can never
have enough rules, rules have exceptions, rules can confl ict, and rules require inter-
pretation. The Golden or Universal Rule: Treat others the way you would want to be
treated in their place.

Key Points

• A number of studies have been undertaken to better describe the knowledge, skills,
capabilities, and attitudes that good KM professionals require.