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The KM Team 415

Box 12.3
(continued)

• Skills: Added value research, project management, high competency in searching
CD-ROMs, DIALOG, Datastar, and the Internet. Instruction/training skills
• Personality: Ability to function in a high-pressure environment.; fast thinker with a
fl exible attitude
Knowledge Management Analyst
• Purpose/objectives: To provide information management support to knowledge teams.
To undertake analytical research to support business teams.
• Responsibilities: Acting in an advisory/facilitative role to allied knowledge management
groups. Designing architectures, processes, and infrastructure for libraries, databases, and
intranet. Editing content of library home pages. Conducting analysis and producing
reports of KM surveys.
• Education: Degree level qualifi cation in library and information science or a related
discipline
• Experience: Two to four years of professional experience in a business environment.
Experienced in managing, indexing, and abstracting knowledge.
• Skills: Indexing and classifi cation. Excellent written and oral skills. Good project manage-
ment skills. Research and analytical skills. Strong IT and database skills including MS
Offi ce, Lotus Notes, and the Internet.
• Personality: Good judgment, fl exibility, and resourcefulness. Highly analytical. Strongly
motivated.
Knowledge Coordinator
• Purpose/objectives: To manage the provision of value added research to sales
departments
• Department: Providing added value research information to sales departments within
the company
• Responsibilities: Maintaining reference library. Liaising with other departments to assess
availability and adequacy of material. Building an industry and issues library to support
sales and marketing. Focused on database searching and market/competitor/business issues
analysis.
• Education: Degree level qualifi cation in business or marketing or accountancy or infor-
mation science
• Experience: Two plus years experience in business-to-business research or market analy-
sis. Experience in researching databases.
• Skills: Computer literate with report writing and presentations skills
• Personality: Highly organized, self starter, good communicator