Page 428 -

The KM Team 411

Organizational information and KM policy analysts Designing access to corporate organi-
zational information and KM policies, quality control, maintaining proprietary infor-
mation and KM, and mapping corporate intellectual assets.
Government KM policy analysts Formulating government policies at all levels regarding
such issues as the KM infrastructure, access to and use of government information,
intellectual property, privacy and public/ private roles in knowledge creation,
dissemination and use, government acquisition of information and information
technology.
The types of organizations where KM roles can be found are typically those orga-
nizations concerned primarily with information content, such as publishers, database
creators and providers, the press/mass media, new media companies (e.g., multimedia
developers), information collectors (e.g., Reuters), data service companies (e.g., Mead),
value-added providers (e.g., Standard and Poors), and societies covering a single dis-
cipline (e.g., American Chemical Society). Also, organizations concerned primarily
with information delivery offer a number of major KM roles. These would include
companies such as telecommunications and cable companies, database vendors, for
example, DIALOG and networks, service providers (e.g., BARNET, ANS).
Organizations concerned primarily with information technology have long had a
number of key KM positions. These include the software industry, computer hardware
companies and systems integrators, especially to develop criteria for hardware and
software and optimize systems for customers and instructional technology develop-
ment companies. Similarly, KM can be found in organizations concerned primarily
with information organization, access and preservation such as libraries (e.g., college
and university libraries, public libraries, corporate libraries, school libraries, research
libraries, other special purpose libraries such as hospital libraries), museums, archives,
data centers, and hospitals and other medical organizations.
KM can be found in almost every type of organization today: law fi rms, medical
practices, pharmaceutical companies, utilities, engineering fi rms, healthcare, govern-
ment departments, banks and insurance companies, and the military sector. KM roles
include the application of information technology — evaluation, selection, applica-
tions design and research and information-gathering, synthesis, and evaluation —
libraries, competitive intelligence units, and records management. The government
has been a KM leader in many areas. KM jobs are often found at governmental agen-
cies engaged in information production and distribution (e.g., Bureau of Labor Statis-
tics, Department of Commerce, National Center for Education Statistics, NTIS, ERIC,
US Geological Survey, NIH, Bureau of the Census, Patent and Trademark Offi ce, United