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460 Chapter 14

Visual Resources

YouTube
Most of these are available for use through the Creative Commons License.
• Great visual introduction to knowledge developed by the KM program at Natural
Resources Canada, http://ca.youtube.com/watch?v=9vm77Ge2Kxs.
• Another attention-grabbing introduction to the major components of KM, http://
ca.youtube.com/watch?v=f_x78XLBBVM
• Excellent visual explanation of Web 2.0 by Michael Wesch, http://youtube.com/
watch?v=NLlGopyXT_g.
• A series of people attending a KM conference were videotaped when asked to answer:
how would you defi ne KM? http://www.gurteen.com/gurteen/gurteen.nsf/id/wiskm.

Other Visual Resources
• Leonard, D. (2003). Knowledge management at JPL, http://www.harvardbusines-
sonline.org.
• KM at the World Bank, http://web.worldbank.org/WBSITE/EXTERNAL/WBI/0,,cont
entMDK:20212624~menuPK:575902~pagePK:209023~piPK:207535~theSitePK
:213799,00.html.
• Stephen Denning talking about storytelling, http://www.stevedenning.com/
WatchAVideo.htm

Some Useful Tools

• The mindmapping tool is very useful for building knowledge models, for document-
ing knowledge acquisition sessions, for depicting mental models, and for taxonomy
building, http://www.mindjet.com.

Other Visual Mapping Tools
• The Brain, http://www.thebrain.com
• Inspiration, http://www.inspiration.com
• Viso, http://offi ce.microsoft.com/en-ca/viso/default/aspx .

Note

1. Please consult the book web site for more updated KM resources.