Page 4 - Lean six sigma demystified
P. 4

Voice of Customer






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                                                                                              Pareto Chart t
                                                                                              Pa
                                                                                               reto Char
                                                                                                    Root Cause Analysis
                                                                                                    Root Cause  A nal y si s
                                                                                                   Counter
                                                                                                   Countermeasures
                                                                                                      measures
                                                                                NUMBER OF NUMBER OF  INSTALLATIONS INSTALLATIONS  BEFORE  USL  B BEFORERE  Problem Solving AFTER
                                                                                  BEFORE
                                                                                                  O
                                                                                                  EF
                                                                                                        AFTER
                                                                                  AFTER
                                                                                NUMBER OF  INSTALLATIONS
                                                                                OF  ONS  AFTE R  USL
                   Lean Six Sigma

                   DeMYSTiFieD®










                   Jay arthur










                   Second edition














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