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                                   and identify for others who is in the photo.  You can also search for people on
                                   Facebook using their digital image to find and identify  them.

                                   Intelligent Agent Shopping Bots  Chapter 11 describes the capabilities of
                                   software agents with built-in intelligence that can gather or filter information
                                   and perform other tasks to assist users. Shopping bots use intelligent agent
                                   software for searching the Internet for shopping information. Shopping bots
                                   such as MySimon or Google Product Search can help people interested in
                                     making a purchase filter and retrieve information about products of interest,
                                   evaluate competing products according to criteria the users have established,
                                   and negotiate with vendors for price and delivery terms. Many of these  shopping
                                   agents search the Web for pricing and availability of products specified by the
                                   user and return a list of sites that sell the item along with pricing information
                                   and a purchase link.

                                   Web 2.0
                                   Today’s Web sites don’t just contain static content—they enable people to
                                     collaborate, share information, and create new services and content online.
                                   These second-generation  interactive Internet-based services are referred to as
                                   Web 2.0. If you have shared photos over the Internet at Flickr or another photo
                                   site, pinned a photo on Pinterest, posted a video to YouTube, created a blog,
                                   or added an app to your Facebook page, you’ve used some of these Web 2.0
                                   services.
                                     Web 2.0 has four defining features: interactivity, real-time user control,
                                   social  participation (sharing), and user-generated content. The technolo-
                                   gies and services behind these features include cloud computing, software
                                     mashups and apps, blogs, RSS, wikis, and social networks.
                                     Mashups, which we introduced in Chapter 5, are software  services that
                                   enable users and system developers to mix and match content or software
                                   components to create something entirely new. For example, Yahoo’s photo
                                   storage and sharing site Flickr combines  photos with other information
                                   about the images provided by users and tools to make it usable within other
                                     programming environments. Web 2.0 tools and services have fueled the
                                     creation of social networks and other online communities where people can
                                   interact with one another in the manner of their choosing.
                                     A blog, the popular term for a Weblog, is a personal Web site that typically con-
                                   tains a series of chronological entries (newest to oldest) by its author, and links to
                                   related Web pages. The blog may include a blogroll (a collection of links to other
                                   blogs) and trackbacks (a list of entries in other blogs that refer to a post on the first
                                   blog). Most blogs allow readers to post comments on the blog entries as well. The
                                   act of creating a blog is often referred to as “blogging.” Blogs can be hosted by a
                                   third-party service such as Blogger.com, TypePad.com, and Xanga.com, and blog-
                                   ging features have been incorporated into social networks such as Facebook and
                                   collaboration platforms such as Lotus Notes. WordPress is a leading open source
                                   blogging tool and content management system. Microblogging, used in Twitter,
                                   is a type of blogging that features short posts of 140 characters or less.
                                     Blog pages are usually variations on templates provided by the blogging
                                     service or  software. Therefore, millions of people without HTML skills of any
                                   kind can post their own Web pages and share content with others. The totality
                                   of blog-related Web sites is often referred to as the blogosphere. Although blogs
                                   have become popular personal publishing tools, they also have business uses
                                   (see Chapters 2 and 10).
                                     If you’re an avid blog reader, you might use RSS to keep up with your favor-
                                   ite blogs  without constantly checking them for updates. RSS, which stands for






   MIS_13_Ch_07_Global.indd   304                                                                             1/17/2013   2:28:33 PM
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