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Chapter 14
Managing Projects
LEARNING OBJECTIVES
After reading this chapter, you
will be able to answer the
following questions:
1. What are the objectives of project
management and why is it so
essential in developing information
systems?
2. What methods can be used for
selecting and evaluating informa-
tion systems projects and aligning
them with the firm’s business
goals?
3. How can firms assess the business
value of information systems
projects?
4. What are the principal risk factors
in information systems projects?
5. What strategies are useful for
managing project risk and system
implementation?
Interactive Sessions:
Austin Energy's Billing System
Can't Light Up
Westinghouse Electric Takes
on the Risks of a “Big
Bang” Project
MIS_13_Ch_14_global.indd 556
CHAPTER OUTLINE
14.1 THE IMPORTANCE OF PROJECT MANAGEMENT
Runaway Projects and System Failure
Project Management Objectives
14.2 SELECTING PROJECTS
Management Structure for Information Systems
Projects
Linking Systems Projects to the Business Plan
Information Requirements and Key Performance
Indicators
Portfolio Analysis
Scoring Models
14.3 ESTABLISHING THE BUSINESS VALUE OF
INFORMATION SYSTEMS
Information System Costs and Benefits
Real Options Pricing Models
Limitations of Financial Models
14.4 MANAGING PROJECT RISK
Dimensions of Project Risk
Change Management and the Concept of
Implementation
Controlling Risk Factors
Designing for the Organization
Project Management Software Tools
LEARNING TRACK MODULES
Capital Budgeting Methods for Information System
Investments
Information Technology Investments and
Productivity
Enterprise Analysis (Business Systems Planning)
and Critical Success Factors
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