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Chapter 15

Managing Global Systems

LEARNING OBJECTIVES CHAPTER OUTLINE
After reading this chapter, you 15.1 THE GROWTH OF INTERNATIONAL
will be able to answer the INFORMATION SYSTEMS
following questions: Developing an International Information Systems
Architecture
1. What major factors are driving the The Global Environment: Business Drivers and
internationalization of business? Challenges
2. What are the alternative strategies State of the Art
for developing global businesses?
15.2 ORGANIZING INTERNATIONAL INFORMATION
3. How can information systems SYSTEMS
support different global business Global Strategies and Business Organization
strategies? Global Systems to Fit the Strategy
Reorganizing the Business
4. What are the challenges posed by
global information systems and 15.3 MANAGING GLOBAL SYSTEMS
management solutions for these A Typical Scenario: Disorganization on a Global
challenges? Scale
Global Systems Strategy
5. What are the issues and technical
The Management Solution: Implementation
alternatives to be considered when
developing international informa- 15.4 TECHNOLOGY ISSUES AND OPPORTUNITIES
tion systems? FOR GLOBAL VALUE CHAINS
Computing Platforms and Systems Integration
Connectivity
Software Localization

Interactive Sessions:
Chapter 15 is located online at
Hasbro Develops a Global
Systems Strategy www.pearsonglobaleditions.com/laudon

CombineNet ASAP Helps
Primark Manage Its
Global Supply Chain

MIS_13_Ch_15_global Stub.indd 590 1/17/2013 3:15:41 PM