Page 593 -
P. 593
592 References
Kolfschoten, Gwendolyn L. , Niederman, Fred , Briggs, Robert O. Christensen, Clayton M. The Innovator's Dilemma : The
and Vreede, Gert-Jan De. “Facilitation Roles and Revolutionary Book That Will Change the Way You Do
Responsibilities for Sustained Collaboration Support in Business, New York: HarperCollins (2003)
Organizations.” Journal of Management Information Systems Christensen, Clayton. “The Past and Future of Competitive
28, No. 4 (Spring 2012). Advantage.” Sloan Management Review 42, no. 2 (Winter
Li, Charlene. “Making the Business Case for Enterprise Social 2001).
Networks.” Altimeter Group (February 22, 2012). Clemons, Eric K. “Evaluation of Strategic Investments in
Malone, Thomas M., Kevin Crowston, Jintae Lee, and Brian Information Technology.” Communications of the ACM
Pentland. “Tools for Inventing Organizations: Toward a (January 1991).
Handbook of Organizational Processes.” Management Clemons, Eric. “The Power of Patterns and Pattern Recognition
Science 45, no. 3 (March 1999). When Developing Information-Based Strategy. Journal of
McAfee, Andrew P. “Shattering the Myths About Enterprise 2.0.” Management Information Systems 27, No. 1 (Summer 2010).
Harvard Business Review (November 2009). Coase, Ronald H. “The Nature of the Firm.”(1937) in Putterman,
McKinsey Global Institute. “The Social Economy: Unlocking Louis and Randall Kroszner. The Economic Nature of the
Value and Productivity Through Social Technologies.” Firm: A Reader, Cambridge University Press, 1995.
McKinsey & Company (July 2012). Drucker, Peter. “The Coming of the New Organization.” Harvard
Microsoft Corporation. “Construction Firm Speeds Project Business Review (January–February 1988).
Completion with Centralized Content Management.” (July 7, Freeman, John, Glenn R. Carroll, and Michael T. Hannan. “The
2011). Liability of Newness: Age Dependence in Organizational
Mossberg, Walter S. “Many Devices, Many Files and Four Ways to Death Rates.” American Sociological Review 48 (1983).
Share Them.” Wall Street Journal (August 1, 2012). Gallaugher, John M. and Yu-Ming Wang. “Understanding Network
Nolan, Richard, and F. Warren McFarland. “Information Effects in Software Markets: Evidence from Web Server
Technology and the Board of Directors.” Harvard Business Pricing.” MIS Quarterly 26, no. 4 (December 2002).
Review (October 1, 2005). Gurbaxani, V., and S. Whang, “The Impact of Information Systems
Oracle Corporation. “Alcoa Implements Oracle Solution 20% below on Organizations and Markets.” Communications of the ACM
Projected Cost, Eliminates 43 Legacy Systems.” www.oracle. 34, no. 1 (Jan. 1991).
com, accessed August 21, 2005. Hitt, Lorin M. “Information Technology and Firm Boundaries:
Poltrock, Steven and Mark Handel. “Models of Collaboration as the Evidence from Panel Data.” Information Systems Research
Foundation for Collaboration Technologies. Journal of 10, no. 2 (June 1999).
Management Information Systems 27, No. 1 (Summer 2010). Hitt, Lorin M., and Erik Brynjolfsson. “Information Technology
Raice, Shayndi. “Social Networking Heads to the Office.” Wall and Internal Firm Organization: An Exploratory Analysis.”
Street Journal (April 2, 2012). Journal of Management Information Systems 14, no. 2 (Fall
Sarker, Saonee, Manju Ahuja , Suprateek Sarker and Sarah 1997).
Kirkeby. "The Role of Communication and Trust in Global Huber, George. “Organizational Learning: The Contributing
Virtual Teams: A Social Network Perspective.” Journal of Processes and Literature.” Organization Science, 2 (1991), pp.
Management Information Systems 28, No. 1 (Summer 2011). 88–115.
Saunders, Carol, A. F. Rutkowski, Michiel van Genuchten, Doug ———. “The Nature and Design of Post-Industrial Organizations.”
Vogel, and Julio Molina Orrego. “Virtual Space and Place: Management Science 30, no. 8 (August 1984).
Theory and Test.” MIS Quarterly 35, No. 4 (December 2011). Iansiti, Marco, and Roy Levien. “Strategy as Ecology.” Harvard
Siebdrat, Frank, Martin Hoegl, and Holger Ernst. “How to Manage Business Review (March 2004).
Virtual Teams.” MIT Sloan Management Review 50, No. 4 Iyer, Bala and Thomas H. Davenport. “Reverse Engineering
(Summer 2009). Google’s Innovation Machine.” Harvard Business Review
Weill, Peter and Jeanne W. Ross. IT Governance. Boston: Harvard (April 2008).
Business School Press (2004). Jensen, M. C., and W. H. Meckling. “Specific and General
Knowledge and Organizational Science.” In Contract
Economics, edited by L. Wetin and J. Wijkander. Oxford: Basil
CHAPTER 3 Blackwell (1992).
Anderson, Howard. “Why Did Kodak, Motorola, and Nortel Fail?” Jensen, Michael C., and William H. Meckling. “Theory of the
Information Week (January 12, 2012). Firm: Managerial Behavior, Agency Costs, and Ownership
Attewell, Paul, and James Rule. “Computing and Organizations: Structure.” Journal of Financial Economics 3 (1976).
What We Know and What We Don’t Know.” Communications Kauffman, Robert J. and Yu-Ming Wang. “The Network
of the ACM 27, no. 12 (December 1984). Externalities Hypothesis and Competitive Network Growth.”
Bresnahan, Timohy F., Erik Brynjolfsson, and Lorin M. Hitt, Journal of Organizational Computing and Electronic
“Information Technology, Workplace Organization, and the Commerce 12, no. 1 (2002).
Demand for Skilled Labor.” Quarterly Journal of Economics Kettinger, William J., Varun Grover, Subashish Guhan, and Albert
117 (February 2002). H. Segors. “Strategic Information Systems Revisited: A Study
Cash, J. I., and Benn R. Konsynski. “IS Redraws Competitive in Sustainability and Performance.” MIS Quarterly 18, no. 1
Boundaries.” Harvard Business Review (March–April 1985). (March 1994).
Ceccagnoli, Marco, Chris Forman, Peng Huang, and D. J. Wu. King, J. L., V. Gurbaxani, K. L. Kraemer, F. W. McFarlan, K. S.
“Cocreation of Value in a Platform Ecosystem: The Case of Raman, and C. S. Yap. “Institutional Factors in Information
Enterprise Software. MIS Quarterly 36, No. 1 (March 2012). Technology Innovation.” Information Systems Research 5, no.
Champy, James. Outsmart: How to Do What Your Competitors 2 (June 1994).
Can’t. Upper Saddle River, NJ: FT Press (2008). Kling, Rob. “Social Analyses of Computing: Theoretical
Chen, Daniel Q., Martin Mocker, David S. Preston, and Alexander Perspectives in Recent Empirical Research.” Computing
Teubner. “Information Systems Strategy: Survey 12, no. 1 (March 1980).
Reconceptualization, Measurement, and Implications.” MIS Kolb, D. A., and A. L. Frohman. “An Organization Development
Quarterly 34, no. 2 (June 2010). Approach to Consulting.” Sloan Management Review 12, no.
1 (Fall 1970).
MIS13_References global.indd 592 1/17/2013 2:38:45 PM

