Page 600 -

References 599

“Apple’s Siri Search Apps Could Save Businesses Millions.” CIO Jones, Quentin, Gilad Ravid, and Sheizaf Rafaeli. “Information
Insight (June 14, 2012). Overload and the Message Dynamics of Online Interaction
Barker, Virginia E., and Dennis E. O’Connor. “Expert Systems for Spaces: A Theoretical Model and Empirical Exploration.”
Configuration at Digital: XCON and Beyond.” Information Systems Research 15, no. 2 (June 2004).
Communications of the ACM (March 1989). King, William R., Peter V. Marks, Jr. and Scott McCoy. “The Most
Birkinshaw, Julian and Tony Sheehan. “Managing the Knowledge Important Issues in Knowledge Management.”
Life Cycle.” MIT Sloan Management Review 44, no. 1 (Fall Communications of the ACM 45, no.9 (September 2002).
2002). Kuo, R.J., K. Chang, and S.Y.Chien.”Integration and Self-
Booth, Corey and Shashi Buluswar. “The Return of Artificial Organizing Feature Maps and Genetic-Algorithm-Based
Intelligence,” The McKinsey Quarterly No. 2 ( 2002 ). Clustering Method for Market Segmentation.” Journal of
Boutin, Paul. “A New Reality.” Technology Review (May/June Organizational Computing and Electronic Commerce 14, no.
2011). 1 (2004).
Burtka, Michael. “Generic Algorithms.” The Stern Information Leonard-Barton, Dorothy and Walter Swap. “Deep Smarts.’ Harvard
Systems Review 1, no. 1 (Spring 1993). Business Review (September 1, 2004).
Churchland, Paul M., and Patricia Smith Churchland. “Could a Leonard-Barton, Dorothy, and John J. Sviokla. “Putting Expert
Machine Think?” Scientific American (January 1990). Systems to Work.” Harvard Business Review (March–April
Cross, Rob and Lloyd Baird.”Technology is Not Enough: Improving 1988).
Performance by Building Organizational Memory.” Sloan Lev, Baruch, and Theodore Sougiannis. "Penetrating the Book-to-
Management Review 41, no. 3 (Spring 2000). Market Black Box: The R&D Effect," Journal of Business
“CVM Solutions ELearning Portal,”www.knowledgedirectweb.com/ Finance and Accounting (April/May 1999).
lms-elearning-case-studies, accessed July 5, 2012. Lev, Baruch. “Sharpening the Intangibles Edge.” Harvard Business
Davenport, Thomas H., and Lawrence Prusak. Working Review (June 1, 2004).
Knowledge: How Organizations Manage What They Know. Maglio, Paul P. and Christopher S. Campbell. “Attentive Agents.”
Boston, MA: Harvard Business School Press (1997). Communications of the ACM 46, no. 3 (March 2003).
Davenport, Thomas H., David W. DeLong, and Michael C. Beers. Malone, Thomas W., Robert Laubacher, and Chrysanthos
“Successful Knowledge Management Projects.” Sloan Dellarocas. “The Collective Intelligence Genome.” MIT Sloan
Management Review 39, no. 2 (Winter 1998). Management Review 51, No. 3 (Spring 2010).
Davenport, Thomas H., Laurence Prusak, and Bruce Strong. Maltby, Emily. “Affordable 3-D Arrives.” The Wall Street Journal
“Putting Ideas to Work.” The Wall Street Journal (March 10, (July 29, 2010).
2008). Marion, Tucker, Sebastian Fixson and Marc H. Meyer. “The
Davenport, Thomas H., Robert J. Thomas and Susan Cantrell. Problem With Digital Design.” MIT Sloan Management
“The Mysterious Art and Science of Knowledge-Worker Review 53, No. 1 (Summer 2012).
Performance.” MIT Sloan Management Review 44, no. 1 (Fall Markoff, John. “How Many Computers to Identify a Cat? 16,000.”
2002). The New York Times (June 26, 2012).
Dhar, Vasant, and Roger Stein. Intelligent Decision Support Markus, M. Lynne, Ann Majchrzak, and Less Gasser.” A Design
Methods: The Science of Knowledge Work. Upper Saddle Theory for Systems that Support Emergent Knowledge
River, NJ: Prentice Hall (1997). Processes.” MIS Quarterly 26, no. 3 (September 2002).
Du, Timon C., Eldon Y. Li, and An-pin Chang. “Mobile Agents in Markus, M. Lynne. “Toward a Theory of Knowledge Reuse: Types
Distributed Network Management.” Communications of the of Knowledge Reuse Situations and Factors in Reuse Success.”
ACM 46, no.7 (July 2003). Journal of Management Information Systems 18, no. 1
Earl, Michael. “Knowledge Management Strategies: Toward a (Summer 2001).
Taxonomy.” Journal of Management Information Systems McCarthy, John. “Generality in Artificial Intelligence.”
18, no. 1 (Summer 2001). Communications of the ACM (December 1987).
El Najdawi, M. K., and Anthony C. Stylianou. “Expert Support Moravec, Hans. “Robots, After All.” Communications of the ACM
Systems: Integrating AI Technologies.” Communications of 46, no. 10 (October 2003).
the ACM 36, no. 12 (December 1993). Murphy, Chris “4 Ways Ford Is Exploring Next-Gen Car Tech.”
Gast, Arne and Michele Banini. “The Social Side of Strategy.” Information Week (July 27, 2012).
McKInsey Quarterly (May 2012). Nidumolu, Sarma R. Mani Subramani and Alan Aldrich. ” Situated
Gelernter, David. “The Metamorphosis of Information Learning and the Situated Knowledge Web: Exploring the
Management.” Scientific American (August 1989). Ground Beneath Knowledge Management.” Journal of
Gordon, Steven R. and Monideepa Tarafdar. “The IT Audit that Management Information Systems 18, no. 1 (Summer 2001).
Boosts Innovation.” MIT Sloan Management Review (June Open Text Corporation. “Barrick’s Knowledge Centre Promotes
26, 2010). Employee Awareness and Education.” (2012).
Grover, Varun and Thomas H. Davenport. “General Perspectives Orlikowski, Wanda J. “Knowing in Practice: Enacting a Collective
on Knowledge Management: Fostering a Research Agenda.” Capability in Distributed Organizing.” Organization Science
Journal of Management Information Systems 18, no. 1 13, no. 3 (May-June 2002).
(Summer 2001). Sadeh, Norman, David W. Hildum, and Dag Kjenstad.”Agent-Based
Gu, Feng and Baruch Lev. "Intangible Assets. Measurements, E-Supply Chain Decision Support.” Journal of Organizational
Drivers, Usefulness." http://pages.stern.nyu.edu/~blev/. Computing and Electronic Commerce 13, no. 3 & 4 (2003).
Hagerty, James R. and Kate Linebaugh. “Next 3-D Frontier: Schrage, Michael. “How You Can Be Two Places at Once.” The Wall
Printed Plane Parts.” The Wall Street Journal (July 14, 2012). Street Journal (April 2, 2012).
Holland, John H. “Genetic Algorithms.” Scientific American (July Schultze, Ulrike and Dorothy Leidner.”Studying Knowledge
1992). Management in Information Systems Research: Discourses
Housel Tom and Arthur A. Bell. Measuring and Managing and Theoretical Assumptions.” MIS Quarterly 26, no. 3
Knowledge. New York: McGraw-Hill (2001). (September 2002).
Jarvenpaa, Sirkka L. and D. Sandy Staples. “Exploring Perceptions Singer, Natasha. “The Virtual Anatomy, Ready for Dissection.”
of Organizational Ownership of Information and The New York Times (January 7, 2012).
Expertise."Journal of Management Information Systems 18,
no. 1 (Summer 2001).

MIS13_References global.indd 599 1/17/2013 2:38:45 PM