Page 601 -

600 References

Spender, J. C. "Organizational Knowledge, Learning and Memory: DeSanctis, Geraldine, and R. Brent Gallupe. “A Foundation for the
Three Concepts In Search of a Theory.” Journal of Study of Group Decision Support Systems.” Management
Organizational Change Management 9, 1996. Science 33, no. 5 (May 1987).
Starbuck, William H. “Learning by Knowledge-Intensive Firms.” Gallupe, R. Brent, Geraldine DeSanctis, and Gary W. Dickson.
Journal of Management Studies 29, no. 6 (November 1992). “Computer-Based Support for Group Problem-Finding: An
Trippi, Robert, and Efraim Turban. “The Impact of Parallel and Experimental Investigation.” MIS Quarterly 12, no. 2 (June
Neural Computing on Managerial Decision Making.” Journal 1988).
of Management Information Systems 6, no. 3 (Winter 1989– Gorry, G. Anthony, and Michael S. Scott Morton. “A Framework
1990). for Management Information Systems.” Sloan Management
U.S. Department of Commerce, Bureau of the Census. Statistical Review 13, no. 1 (Fall 1971).
Abstract of the United States, 2012 Table 616. Washington, Grau, Jeffrey. “How Retailers Are Leveraging ‘Big Data’ to
D.C. (2012). Personalize Ecommerce.”eMarketer (2012).
Walczak, Stephen.”An Emprical Analysis of Data Requirements for Hurst, Cameron with Michael S. Hopkins and Leslie Brokaw.
Financial Forecasting with Neural Networks.” Journal of “Matchmaking With Math: How Analytics Beats Intuition to
Management Information Systems 17, no. 4 (Spring 2001). Win Customers.” MIT Sloan Management Review 52, No. 2
Weill, Peter, Thomas Malone, and Thomas G. Apel. “The Business (Winter 2011).
Models Investors Prefer.” MIT Sloan Management Review 52, Jensen, Matthew, Paul Benjamin Lowry, Judee K. Burgoon, and
No. 4 (Summer 2011). Jay Nunamaker. “Technology Dominance in Complex
Yimam-Seid, Dawit and Alfred Kobsa.” Expert-Finding Systems for Decisionmaking.” Journal of Management Information
Organizations: Problem and Domain Analysis and the Systems 27, No. 1 (Summer 2010).
DEMOIR Approach.” Journal of Organizational Computing John, K., L. Lang, and J. Netter. “The Voluntary Restructuring of
and Electronic Commerce 13, no. 1 (2003) Large Firms in Response to Performance Decline.” Journal of
Zack, Michael H “Rethinking the Knowledge-Based Organization.” Finance 47, No. 3 (1992).
MIS Sloan Management Review 44, no. 4 (Summer 2003). Kaplan, Robert S. and David P. Norton. "The Balanced Scorecard:
Zadeh, Lotfi A. “Fuzzy Logic, Neural Networks, and Soft Measures that Drive Performance", Harvard Business Review
Computing.” Communications of the ACM 37, no. 3 (March (Jan – Feb 1992).
1994). Kaplan, Robert S. and David P. Norton. Strategy Maps: Converting
Zadeh, Lotfi A. “The Calculus of Fuzzy If/Then Rules.” AI Expert Intangible Assets into Tangible Outcomes. Boston: Harvard
(March 1992). Business School Press (2004).
Zeying Wan, Deborah Compeau and Nicole Haggerty. “The Effects Kern, Justin. “Big Data, Meet Massive Analytics Market Growth.”
of Self- Regulated Learning Processes on E-Learning Information Management (July 11, 2012).
Outcomes in Organizational Settings.” Journal of Kiron, David and Rebecca Schockley. “Creating Business Value
Management Information Systems 29, No. 1 (Summer 2012). with Analytics.” MIT Sloan Management Review 53, No. 1
(Fall 2011).
CHAPTER 12 Kiron, David, Rebecca Shockley, Nina Kruschwitz, Glenn Finch
Bazerman, Max H. and Dolly Chugh. “Decisions Without Blinders.” and Dr. Michael Haydock. “Analytics: The Widening Divide.”
Harvard Business Review (January 2006). MIT Sloan Management Review (Fall 2011).
BPM Working Group. "Performance Management Industry Kiron, David, Pamela Kirk, and Renee Boucher Ferguson.
Leaders Form BPM Standards Group." Working Group to “Innovating with Analytics.” MIT Sloan Management Review
Establish Common Definition for BPM and Deliver Business 54, No. 1 (Fall 2012).
Performance Management Framework Press Release. Lauricella, Tom and Scott Patterson. “With Knight Wounded,
Stamford, CT (March 25, 2004) Traders Ask If Speed Kills.” Wall Street Journal (August 2,
Clark, Thomas D., Jr., Mary C. Jones, and Curtis P. Armstrong. 2012).
“The Dynamic Structure of Management Support Systems: LaValle, Steve, Eric Lesser, Rebecca Shockley, Michael S. Hopkins
Theory Development, Research Focus, and Direction.“ MIS and Nina Kruschwitz. “Big Data, Analytics, and the Path from
Quarterly 31, no. 3 (September 2007). Insights to Value.” MIT Sloan Management Review 52, No. 2
Davenport, Thomas H. and Jeanne G. Harris. Competing on (Winter 2011).
Analytics: The New Science of Winning. Boston: Harvard LaValle, Steve, Michael S. Hopkins, Eric Lesser, Rebecca Shockley,
Business School Press (2007). and Nina Kruschwitz. “Analytics: The New Path to Value.”
Davenport, Thomas H. and Jim Hagemann Snabe. “How Fast and MIT Sloan Management Review and IBM Institute for
Flexible to You Want Your Information, Really?” MIT Sloan Business Value (Fall 2010).
Management Review 52, No. 3 (Spring 2011). Leidner, Dorothy E., and Joyce Elam. “The Impact of Executive
Davenport, Thomas H., Jeanne G. Harris, and Robert Morison. Information Systems on Organizational Design, Intelligence,
Analytics at Work: Smarter Decisions, Better Results. and Decision Making.” Organization Science 6, no. 6
Boston: Harvard Business Press (2010). (November–December 1995).
Davenport, Thomas H., Jeanne Harris, and Jeremy Shapiro. Rockart, John F., and David W. DeLong. Executive Support
“Competing on Talent Analytics.” Harvard Business Review Systems: The Emergence of Top Management Computer Use.
(October 2010). Homewood, IL: Dow-Jones Irwin (1988).
De la Merced, Michael J. and Ben Protess. “A Fast-Paced Stock Rockart, John F., and Michael E. Treacy. “The CEO Goes On-Line.”
Exchange Trips Over Itself.” The New York Times (March 23, Harvard Business Review (January–February 1982).
2012). Schwabe, Gerhard. “Providing for Organizational Memory in
Dennis, Alan R., Jay E. Aronson, William G. Henriger, and Edward Computer-Supported Meetings.” Journal of Organizational
D. Walker III. “Structuring Time and Task in Electronic Computing and Electronic Commerce 9, no. 2 and 3 (1999).
Brainstorming.” MIS Quarterly 23, no. 1 (March 1999). Simon, H. A. The New Science of Management Decision. New
Dennis, Alan R., Joey F. George, Len M. Jessup, Jay F. Nunamaker, York: Harper & Row (1960).
and Douglas R. Vogel. “Information Technology to Support Tibken, Shara. “Numbers, Numbers and More Numbers,” The Wall
Electronic Meetings.” MIS Quarterly 12, no. 4 (December Street Journal, April 16, 2012
1988).

MIS13_References global.indd 600 1/17/2013 2:38:45 PM