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Acknowledgements

We are grateful to the following for permission to reproduce copyright material:

Colin Hastings for our Figure 2.1 entitled ‘The new and old organizational cul-
tures’ from Hastings, C. (1993) The New Organization, London: McGraw-Hill;
Harvard Business School Publishing for our Table 2.1 entitled ‘Management mod-
els’ from Walton, R.E. (1985) ‘From control to commitment: transforming work-
force management in the USA’, in Clark, K., Hayes, R.H., and Lorenz, C. (eds) The
Uneasy Alliance: Managing the productivity-technology dilemma, Boston, MA:
Harvard Business School Publishing; the Center for Leadership Studies for our
Figure 9.2 entitled ‘Situational Leadership® theory’ from Hersey, P., Blanchard, K.
and Johnson, D. (2000) Management of Organizational Behavior: Leading Human
Resources, 8 th edition, Upper Saddle River, NJ: Prentice Hall, © Copyright 2006
Reprinted with permission of the Center for Leadership Studies, Inc., Ecscondido,
CA 92025, All rights reserved; John Wiley & Sons Limited for our Table 14.1 enti-
tled ‘Cycles of management’ from Juch, B. (1983) Personal Development,
Chichester, West Sussex: © John Wiley & Sons Limited, Reproduced with per-
mission; John Wiley & Sons, Inc., for our Table 16.1 entitled ‘Organizational syn-
dromes’ from Miller, D. and de Vries, K., (1984) The Neurotic Organization, New
York: Jossey-Bass, Copyright © and Reprinted with permission of John Wiley &
Sons, Inc.

In some instances we have been unable to trace the owners of copyright material,
and we would appreciate any information that would enable us to do so.

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