Page 13 - Managing Change in Organizations

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Contents
14 Change architecture 254
Introduction 254
Cycles of change 255
Awareness 255
Capability 256
Inclusion 256
Stage 1: Beginnings 256
Stage 2: Focusing 256
Stage 3: Inclusion 257
Learning and change 258
Programmes of change 261
Learning 265
Central management 269
Local management 270
Change architecture: blocks 272
Step 1: Creating a guiding coalition 276
Step 2: Visioning the future 276
Step 3: Identifying gaps 276
Step 4: Mapping 276
Step 5: Modelling the dynamics of the vision 276
Conclusion 278
Exercises 279

15 A strategy for organizational effectiveness 280

Introduction 280
Force field analysis 280
The implementation exercise (checklists 1 and 2) 281
Problems and solutions 281
Checklist 1: Readiness for change 281
Checklist 2: Managing change 286

The self-assessment exercise (checklist 3) 288
Conclusion 290
Exercises 291

Part V Strategic change

16 Learning from change 295
Introduction 295
Managing change for management development 299
The management of crisis and turnaround 301
Conclusion 306
Exercises 306

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