Page 11 - Managing Change in Organizations

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Contents
9 Leadership in practice 148
Introduction 148
All things to all men! 149
Leadership, vision and strategy 150
Leaders and situations 151
The context of leadership 154
Managers and leadership 156
Leadership and ‘human scale’ 158
Conclusion 159
Exercises 159

10 The learning organization 160
Introduction 160
Changing perceptions of organization 161
Disciplines for the learning organization 164
Convergence and the learning organization 167
Competence development in handling change 169
Conclusion 170
Exercises 171

11 Strategies for change 172
Introduction 172
Management performance and learning 182
Effective team work 182
Effective organizational structures and systems 182
Organizational change 183
Learning from changing 183
Conclusion 184
Exercises 185

Part IV Change management techniques

12 Diagnosing change 189
Introduction 189
Monitoring performance, measuring effectiveness 190
Efficiency and effectiveness 191
Techniques for assessment 194
Assessing organizational effectiveness: exercise 194
Part 1: Functional analysis 195
Part 2: Organizational diagnosis 201
Understanding the ‘human’ dimension of change 206
‘Rational–economic man’ 207
‘Social man’ 208

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