Page 12 - Managing Change in Organizations

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Contents
‘Self-actualizing man’ 208
‘Complex man’ 209
The change equation 210
Authenticity in diagnosis 221
Insightful organizational diagnosis 222
Effective change architecture 223
Adaptive culture 223
Conclusion 223
Exercises 223

13 Managing major changes 224
Introduction 224
Managerial skills for effective organizational change 225
Managing transitions 225
Dealing with organizational culture: a major financial institution 229
The organizational culture: a major financial institution 230
Managing in different cultures 231
Implementation 232
The politics of organizational change 232
Managing change 234
Coping with organizational change 235
Rebuilding self-esteem 236
Coping with change 238
The coping cycle 240
Stage 1: Denial 240
Stage 2: Defence 242
Stage 3: Discarding 242
Stage 4: Adaptation 243
Stage 5: Internalization 243
Coping with the process of change 244

Coping with change: issues to be faced 244
Know yourself 244
Know your situation 246
Know others who can help 247
Working on self-esteem 248
Crafting change for the individual 249
Providing information 250
Give people time 251
Involving people 251
Advantages and disadvantages of involving people 252
Advantages 252
Disadvantages 252
Conclusion 253
Exercises 253

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