Page 8 - Managing Change in Organizations

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Contents

Preface xv
Acknowledgements xvii

Part I The challenge of organization change

1 The challenge of change 3
Introduction 3
The profile of ambition 5
Implementation 7
Change architecture 8
Conclusion 11
Exercises 11

2 Organization structures: choice and leadership 12
Introduction 12
Management structures and management in action 13
The entrepreneurial structure 13
The functional structure 14
The product structure 14
The divisional structure 14
The matrix structure 15
The federal structure 16
Management in action 16

The dilemmas of organization 18
Centralization versus decentralization 18
For centralization 19
For decentralization 19
Global versus local 21
Efficiency versus effectiveness 21
Professionals versus line management 22
From control to commitment 24
Change versus stability 27
Leadership and ‘excellence’ 27
Strategy and structure 29
Managerial performance 34
Conclusion 35
Exercises 36

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