Page 299 - Managing Change in Organizations
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CarnCh15v3.qxd  3/30/07  4:33 PM  Page 282







                   Chapter 15  ■ A strategy for organizational effectiveness
                   Table 15.1  Checklist 1: Readiness for change

                    Please tick the appropriate statement in each of the 15 items
                    1 In the past, new    Seen as        Not well         Greeted with      Vigorously
                      policies or systems  meeting         understood       some            resisted
                      introduced by       employee’s                        resistance
                      management have     needs
                      been:
                    2 Employees may      Innovative      Independent      Apathetic        Conservative
                      be best described                                                     or resistant to
                      as:                                                                   change
                    3 The most recent    A success       Moderately       Had no           Not
                      and widely known                     successful       obvious         successful
                      change in the                                         impact
                      organization is
                      viewed as:
                    4 Expectations of    Consistent      Consistent       Not at all       Unclear
                      what change will    throughout       among senior     consistent
                      lead to are:        the              management
                                          organization     but not otherwise
                    5 What people        A full          A description    A general        Nothing
                      directly affected by  description    of where it      idea
                      the changes can tell                 affects their
                      you about the                        own
                      organization’s                       department or
                      business or                          activity
                      strategic plan:
                    6 Outcomes of the    Special in      Outlined in      Poorly           Not defined
                      change have been:   detail           general terms    defined
                    7 Present work       Major change    Significant      Minor            No change
                      procedures to be                     alteration       improvement
                      affected by the
                      change are seen as
                      needing:
                    8 The problems to    The people      First-line       Senior           Outside
                      be dealt with by the  directly       management       management      consultants
                      changes were first  involved         and
                      raised by:                           supervision
                    9 The proposed       Crucial to the    Generally      Largely          Beneficial
                      change is viewed by  organization’s  beneficial       a matter        only to part
                      end-users as:       future           to the           of procedure    of the
                                                           organization                     organization
                    10 Top management    Enthusiastic    Limited          Minimal          Unclear
                      support for the
                      proposed change is:
                    11 Top               Committed       Expect the       Withheld         Not
                      management          significant      change to be     resources       planned the
                      have:               resources to     implemented                      resources
                                          the changes      from existing                    needed
                                                           resources



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