Page 301 - Managing Change in Organizations

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Chapter 15 ■ A strategy for organizational effectiveness
Table 15.2 Checklist 2: Managing change

Please tick the appropriate statement in each of the 18 items
1 The Clear targets Acceptable Broad No targets
implementation targets objectives
plan provides:
2 The likelihood High Moderate Low Non-existent
of project
deadlines being
met is:
3 Day-to-day One specific Several No specific Not sure
control of person people individual
implementation
is being
managed by:
4 Implementation One small A number A major Throughout the
begins in: work area or of units department organization
department or division
5 The plan is Almost Rapidly Gradually Very slowly
being introduced: ‘overnight’
6 Those involved Because they Because they Because they No reason
initially were were flexible were very most needed
selected: and supportive committed to change
the
organization
7 Training is Outside Specially Technical or Not at all
being carried training only designed user manuals
forward with: session in-house
plus outside
training
8 Training is Solve Involve the Cater for Take no
designed to: problems with user’s a wide range account of
the new experience of audiences users
system
9 Training Only key Everyone Does not No training
involves: end-users or affected involve provided
those end-users
affected
10 Implementation of Allow people Help people Mean that Control the
the change will: full control of better control tasks are people
the tasks they the tasks they controlled by performing
perform do the ‘system’ or the tasks
the technology
11 Managers To develop To get ideas To keep them To control
discuss changes the plans for and feedback on informed progress
with users and change implementation
others:
12 Implementation Built-in Provision for No specific Problems for
has: incentives some incentives the people
and rewards recognition of using the
success system

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