Page 356 - Managing Change in Organizations

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Appendix: The change capability framework
The organization achieves a critical mass of engagement of key stakeholders

This concludes the capability to change assessment but for completeness we
include something on outcomes and on the organization.

Change outcomes
Most change initiatives fail
Changes in the past have often exceeded planned objectives
People are never really sure whether change delivers planned outcomes
Changes often overrun in terms of time and budget

Organizational background
Sector
Size
Rate of change in sector
Rate of change in organization

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