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Interview  Types and Techniques                                  31

             The interviewer who uses the direct questioning technique has specific
          questions  and  usually asks these  in  a  planned  sequence. Usually the
          intewiewer aslcs questions that relate to your:

                 . Education
                 . Work experience
                 . Interpersonal slulls
                 . Skulls and strengths
                 . Ability to tale initiative and solve problems
                 . Career goals


            The direct questioning technique involves both open-ended and closed
          questions. Closed questions are those that can be answered with a simple
          7es” or “no. ’’ Although candidates often will elaborate beyond the simple
          “yes” or “no, ” even these elaborations are usually more concise and to the
          point than answers to open-ended questions. Open-ended questions call
          for information, reflection, or judgment; they are intended to give the
          interviewer insights into the laowledge, personality, or character of the
          applicant. Open-ended questions must be  answered with more than a
          “yes” or “no” and often begin with “what” or “how. ’’


                                      Indirect

          The indirect interview technique is less structured than the direct method.
          It’s also used less frequently than the direct method. When using this
          method, the interviewer wants you to talk as much as possible about
          yourself and the job so he or she can determine your likely performance
          as a result of  this interview. The interviewer tends to ask broad general
          questions relating to several key areas that he thinks will elicit indicators
          of your likely on-the-job performance. Most questions are open-ended,
          requiring elaboration from the interviewee. You might be asked:


             We had a problem lastyear with one employee who leaked iizformation on
            our new product designs to our major competitor. How mightyou have
            handled this if  the employee were one qfyour subordinates?


            I seeyou have degrees in both engineering and sociology. That’s an interest-
             ing combination. Tell me how your educational backgrounds in both jelds
            might help you on this job.
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