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Network Management



                                                                       Network Management  309


                      then can generate a bill or a tariff for the usage of the service as well as ensure
                      continued fair and optimal resource utilization.

          18.2.4. Fault management
                      Faults in a network, such as physical cuts in a fiber transmission line or failure
                      of a circuit card or optical amplifier, can cause portions of a network to be inop-
                      erable. Since network faults can result in system downtime or unacceptable net-
                      work degradation, fault management is one of the most widely implemented
                      and important network management functions. With the growing dependence
                      of people on network resources for carrying out their work and communica-
                      tions, users expect rapid and reliable resolutions of network fault conditions. As
                      Fig. 18.2 illustrates, fault management involves the following processes:
                      ■ Fault or degradation symptoms are detected, usually through alarm surveil-
                       lance. Alarm surveillance involves reporting alarms that may have different
                       levels of severity and indicating possible causes of these alarms. Fault man-
                       agement also provides a summary of unresolved alarms and allows the net-
                       work manager to retrieve and view the alarm information from an alarm log.
                      ■ The origin and possible cause of faults are determined either automatically or
                       through the intervention of a network manager. To determine the location or


































                      Figure 18.2. Functions and interactions of a network fault man-
                      agement system.


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