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CHAPTER 20      Sales and Operations Planning                                   351


             Although this is how S&OP has developed, we must reverse the sequence to imple-
        ment successfully and quickly. Success to us means that you get real financial benefits
        from the process in six months. This implementation methodology is called right to left,
        which means that we start the implementation from the strategic intent and future prod-
        uct portfolio (Figure 20-13).
             The implementation phases are
             Phase 1: S&OP as the great aligner. The first step is the senior business management
                review and involves getting the business agenda around the strategic intent and
                future product portfolio.
             Phase 2: S&OP as the great reconciler and integrator. This means that the business agen-
                da in the senior business management review (step 1) drives the activities and
                discussion of integrated reconciliation (step 2). The different views adding value
                are explored and reconciled with the strategic intent of the business. In more com-
                plex companies involving global, regional, and country-wide activities, a manda-
                tory step is to integrate and reconcile these views both top down and bottom up.
             Phase 3: S&OP as the great unifier. This means that the operational steps of new activ-
                ities, demand, and supply are directed from the needs of the integrated reconcil-
                iation process. Different views are welcomed because they add value to the
                knowledge of the business. Functional behavior is not tolerated in these steps,
                and cross-functional discussion is expected. All participants in the S&OP process
                are committed to a unified agreed-on latest view, having considered the different
                options.




           FIGURE 20-13
           Breakthrough                                                  Strategic Intent and
           S&OP.                                                           Future Portfolio


                                                                   Align


                                                       Reconcile

                                             Unify


                                   Agreed
                                  Latest View



                                                     Implementation Approach “Right to Left”
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