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352                                                 PART 3      Managing with the MRP System


                                Implementation Approach

        This is a time-phased implementation plan showing the activities that should take place
        over an implementation time frame of six months. Phase 1 takes place in months 1 and 2,
        that is, alignment with senior management. Phase 2 takes place in months 2 and 3, that
        is, driving the senior management agenda through integrated reconciliation. Phase 3
        takes place in months 4 and 5, that is, driving the needs of integrated reconciliation to be
        the outputs from new activities, demand, and supply (Figure 20-14).
             Although we believe that a customized approach to S&OP is important, there are
        certain principles that remain constant. The first and most critical one is that no business
        can afford to spend time on S&OP unless there is a return on S&OP in six months. Early
        successes and breakthroughs are mandatory. This implementation approach must be cus-
        tomized for your environment.


        APPLICATION OF S&OP TO VARIOUS ENVIRONMENTS
        Does S&OP apply to any business? We believe that it does! Most S&OP use is in busi-
        nesses that make and sell products. However, there are other businesses, such as small
        service companies, to which the principles of S&OP also apply. These businesses have a


           FIGURE 20-14
           S&OP leadership and understanding.




                                                                   Investment in Skill
            S&OP Leadership and Understanding
                                               Learn by Doing      Development and
            Understanding Impact of Behaviors                      Behavior Change
          Agree Business
           Strategies to  Scope Step 1
           Drive S&OP  Senior Business  Finalize Agendas and
                        Management                      Implementation  Realization
          Align to Strategy  Review  Scope of Steps 3, 4,
            and Future               and 5: New Activities,
             Portfolio               Demand, and Supply
          Agree Business  Scope Step 2
         Agenda for Senior   Integrated
           Management   Reconciliation                      Early
           Performance                                     Benefits
           Management   Scope Required
           and Scorecard  Output from Steps
                       3, 4, and 5: New
           Decide S&OP  Activities, Demand,
            Leadership
                         and Supply
            Understand  Understand  Understand
          Software Needs  Software  Software    Integrate   Enhance, Simplify, and
          & Required Excel Needs for  Needs for  Software  Integrate Software Needs
           Spreadsheets  Steps 1 & 2 Steps 3, 4, and 5
   368   369   370   371   372   373   374   375   376   377   378